Shipping

Shipping Charges & Information

 

We ship by royal mail / Parcel Force and Myhermes unless you request a different shipping method.  All international orders are shipped DHL. On checkout page you can pick between 1st class, 2nd class, or next day delivery. Weight will be worked out depending on what you order. If you wish a different shipping method, just drop us an email.

 

Royal Mail 

 

DHL Logo

 

Parcel force


 

 AREA
 TYPE
 SHIPPING TIME

UK MAINLAND & N.I. 
Next Day Service

Next Working Day

We must receive orders before 11am for same day dispatch.

Orders placed after 11am will leave the following working day.


UK MAINLAND & N.I.

Royal Mail / Parcel Force 1st Class Service
1-2 days

UK MAINLAND & N.I.

Royal Mail / Parcel Force 2nd Class Service
2-3 Day Service

UK MAINLAND & N.I. 

My Hermes
3-5 Day Service

 

Europe 
DHL
Normally 2 Day Service.

See below


USA, Canada and rest of world (outside EU)
DHL
Normally 2 Day Service.

See below


Next Working Day service is not available to Highlands or remote areas of Uk.

UK offshore includes all Scottish Islands (including Skye), Isle of Wight, and Isle of Man.

 

 

Postage and Packing Charges

UK Mainland (excluding Scottish Highlands) Standard Carriage on orders valued under £80 (or promotional value if applicable) are charged at a flat fee detailed above depending upon size and weight. Shipping is FREE on orders over £80. This is usually a 1-3 working day service, but you must allow 7 working days from date of order for your delivery to reach you – especially at peak times. We do offer a Next Working Day Express service at £17.49 per order, which must be received before 11am on the day of despatch (weekdays only, not including Bank Holidays and Company Holiday Shutdowns). Orders received after 11am will be processed the following working day. Please be aware that Standard Carriage delivery times are a guide and are not guaranteed by our couriers, therefore we cannot be held responsible for any delays beyond our control causing your order to be delivered outside of these times. If your order is needed within a certain timescale, it is your responsibility to select the appropriate shipping option to guarantee your goods are with you in time.

 

Scottish Highlands and remote areas (including Skye), Isle of Wight and Isle of ManStandard Carriage apply. This is usually a 1-3 working day service, but you must allow 7 working days from date of order for your delivery to reach you – especially at peak times. A Next Working Day service is not available to these areas. Please be aware that Standard Carriage delivery times are a guide and are not guaranteed by Royal mail or any other couriers, therefore we cannot be held responsible for any delays beyond our control causing your order to be delivered outside of these times.

 

Channel Islands of Jersey and Guernsey Carriage is invoiced for these areas. This is usually a 2-5 working day service, but you must allow 7 working days from date of order for your delivery to reach you – especially at peak times. A Next Working Day service is not available to these areas. Please be aware that Standard Carriage delivery times are a guide and are not guaranteed by our couriers, therefore we cannot be held responsible for any delays beyond our control causing your order to be delivered outside of these times.

 

Republic of Ireland Carriage is charged at cost and conditions of EU below.

 

European Countries Carriage is normally about £20.00 on orders, but you will be invoiced for exact cost. This is usually a 1-3 working day service, but you must allow 7 working days from date of order for your delivery to reach you – especially at peak times. A Next Working Day service is not available to these areas. Please be aware that Standard Carriage delivery times are a guide and are not guaranteed by our couriers, therefore we cannot be held responsible for any delays beyond our control causing your order to be delivered outside of these times. All EU orders are shipped via DHL Express. Please note that some EU countries charge a Customs Clearing tax which will be passed on to you before shipment can be made, but in this event, we would contact you before shipping. We reserve the right to cancel an order and refund your payment should you decide not to pay any additional carriage charges as required.

 

USA, Canada and rest of world (outside EU) and any Other Delivery Locations not mentioned above Carriage is charged at cost with a minimum of £44.99 per box depending on location. We will invoice for all orders shipped outside UK. Most orders are sent with DHL Express, but we will advise of carriage charges once your order has been received. (if it changes) It is normally a two day service but of course this will also depend on country and how remote location is. We reserve the right to cancel an order and refund your payment should you decide not to pay any additional carriage charges as required.

 

The costs below are calculated as being shipped to United States, but your country could be different. All international shipping is charged at our cost.

Small Hamper                   Shipping Charge normally £44.99

Medium Hamper               Shipping Charge normally £59.99

Large Hamper                   Shipping Charge normally £72.99

 




Other shipping services outside above.

We can provide shipping services outside the above methods, but you must contact us by email / telephone in order for us to find the best shipping method for you. All shipping is charged at our cost.

Promotions

We will occasionally run shipping promotions, such as reduction in order value to receive free shipping. In these cases, the value shown on the destinations above will automatically be superseded by the relevant promotion.

Customs

Please see our INTERNATIONAL PAGE for advice on customs.